VON-Supply is a subsidiary of BitWare Technologies, LLC. This privacy policy applies to your account and any information that you provide on this site.

1. Why do you want to know my name and e-mail address?
2. Why do you want to know my credit card number and street address?
3. What other information do you keep track of, about me?
4. Do you collect information from children?
5. How do you make sure nobody steals my credit card information?
6. How do you use this information?
7. Do you share my information with other parts of your company?
8. Do you share my information with other companies?
9. Do you sell my information to anyone?
10. What do you do if one of your employees violates my privacy?
11. Can I see and change the information you have about me, personally?
12. Can I start or stop receiving e-mail from you?
13. How do you protect the privacy of my e-mails to your customer support team?
14. Where can I learn more about my right to privacy?
15. Who can I talk to if I have a question about my privacy?

Why do you want to know my name and e-mail address?

Your name and e-mail address will only be used to process your order and send communications to you regarding your order status. Should you elect to receive our newsletter you may receive occasional updates about any new products or special offers that we may have. We will not spam you! We will not sell, share, or provide your name or e-mail address to any other organization for any reason without prior customer consent or in order to comply with subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

Why do you want to know my credit card number and street address?

Your credit card number is only used to process your order and is securely provided to PayPal at the time of your order via an encrypted connection. VON-Supply does not maintain any record of your credit card number. Your street address is maintained by us and will only be used to ship your order to you. Your address will not be sold, shared, or provided to any other organization for any reason without prior customer consent or in order to comply with subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

What other information do you keep track of, about me?

In addition to your name, e-mail, and street address we maintain a record of your company name, telephone number, fax number, and newsletter preference. We will not sell, share, or provide your information to any other organization for any reason without prior customer consent or in order to comply with subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

Do you collect information from children?

Anyone can register an account on VON-Supply.com. We do not ask for your age. However, PayPal and credit card companies require their customers to be 18 years of age or older. Therefore, you must be 18 years or older to purchase from VON-Supply.com or have an adults permission to use their PayPal or credit card account.

How do you make sure nobody steals my credit card information?

VON-Supply.com ensures that your credit card information is secure by using Secure Sockets Layer (SSL)--a protocol developed by Netscape for transmitting private documents via the Internet--to process any sensitive transaction. Additionally we do not keep any record of your credit card number and only use it once to process your transaction through PayPal’s Web Payments Pro secure payment processing gateway. Please visit the PayPal Security Center to find out how PayPal secures your purchases and keeps your bank and credit card information from sellers.

How do you use this information?

You information will be used to process your order and to provide you with information about your order. Should you elect to receive our newsletter we will use your information to send you updates about our products and specials.

Do you share my information with other parts of your company?

We only share your information with other parts of our company as is necessary to process your order, to send you relevant information regarding your order and to send you product updates should you elect to receive our newsletter.

Do you share my information with other companies?

VON-Supply does not share any customer information with any other company without prior customer approval to do so.

Do you sell my information to anyone?

VON-Supply does not under any circumstances sell your information to anyone.

What do you do if one of your employees violates my privacy?

Any employee caught intentionally violating customer privacy for personal profit or gain will be dismissed from the company and in some cases will face legal prosecution or civil action. Any unintentional beaches of customer privacy will be handled on a case by case basis resulting in the employee be reprimanded or dismissed from the company.

Can I see and change the information you have about me, personally?

Your account can be viewed and updated at any time from the My Account page of the VON-Supply web site. From their you can access any information that we keep about you. Should you forget your password click on the Password Forgotten link on the My Account login page to have a new password sent to the e-mail address that is in your account profile.

Can I start or stop receiving e-mail from you?

Yes. Simply update your newsletter preference from your My Account page.

How do you protect the privacy of my e-mails to your customer support team?

Any e-mails sent to Support are only provided to a select group of individuals who are involved with processing your order and responding to sales and support related issues. Your e-mails will never be shared with any outside organization with our prior customer consent or in order to comply with subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

Where can I learn more about my right to privacy?

You can find additional information about your right to privacy in the Internet at privacyrights.org.

Who can I talk to if I have a question about my privacy?

Please e-mail Sales for any questions that you may have about your privacy on this site.